Hi Javier. I'll sign that statement. I've been working with many different clients and i made very similar experiences with them like you did with yours. I even had one of "those" myself, just a few weeks ago - i met, we talked, we agreed to "give it a shot" and then again, i never heard of her. I mailed her twice and received no answer. Well, im fine with it. But it gets old, doesn't it?
-mo
Javier[EmaStudios]
· 1 year ago
Totally, it gets really old after the second one. The problem is the next person that contacts you, automatically you start thinking "I really need to give him a detailed answer? what if he just doesn't come back? what if I just never heard of him anymore? I really do want to invest this amount of time in an answer? maybe nothing happens...?"
And it's ok, we all have been there before. It all comes down to having a motto, like McDonald's or Burger King. No matter how the previous guy treated the clerk, he will always have a smile for the next one.
It's not all about being nice. But I have no doubt is a big part of it.
Worst case scenario: the person you are talking with, don't want to be honest and say something like "I'm going off for a trip" or something like that, to never speak to you again.
It's like when you are a kid and your dog dies, your parents tell you they sent it to a farm. Later you find out the farm was actually the backyard and his spot is six feet under the grass.
I will just be more comfortable with the truth.
Again, even with the lie, is not big deal. I just keep going and try to solve the next email inquiry, or at least point to the right direction.
Thanks for writing Mo!
Paul Schneider
· 1 year ago
I agree with you, Javier. It's really disrespectful the behavior of many potential clients. We just had a potential customer and worked hard to create a proposal and create a multi-agency solution for them. They didn't even have the decency to respond to many phone calls or emails I had with simply questions in the proposal creation process. Then, after I sent them the proposal they didn't respond to another round of emails or phone calls.
Quite a lesson for me. I need to feel organizations out more before even talking with them.
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· 7 months ago
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well said Javier...I've faced similar problems with my clients..Thay jus stop responding and that friggin sucks!
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it true that you cant please everybody, maybe some of your clients like your attitude too much but the others dont. people varies in many different way, they also vary in their sense of perceiving something.
I used to work for an Web content creation company an d we were getting this all the time. There was always a reason for it: a cheaper company, or a student willing to ask for less... which usually makes a dumb choice. It's a real shame to see how rude some people can be sometimes. It can't hurt to send an email to say they found another solution... eitout letting you wait for ages.
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· 3 weeks ago
I strongly agree with this post. I find that if you're just honest and friendly, you will end up cultivating good relationships (and ultimately, good business) in the longer run. Building contacts is extremely important for generating business!
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You are dead right. It's always worthwhile doing your best to help someone - even if there is no likelihood that you will gain from the exchange. Doors will indeed open and being nice and helpful will always pay dividends.
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sooo true!! you've got to treat all your business contacts with consideration and respect. some people take this too far and think it means 24-hour instant replies to emails - but i'm with you - if you've chosen another provider, have the courtesy to say so! you are making a smart decision in declining their offers politely and working only with those clients who obviously value your services.
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· 2 weeks ago
They didn't even have the decency to respond to many phone calls or emails I had with simply questions in the proposal creation process.
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· 2 weeks ago
Oh my, how aggravating! What a waste of time and effort. I don't think I've ever done that to a client but I will be especially careful to follow up as needed - and insist that I receive proper follow-ups.
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· 1 week ago
this is so true how people act. they are definitely different on the web then in real life.
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U know, I agree with u too, but as someone who has had 2 work with many freelancers and companies I can definitely say that it goes both ways - they promise 2 give u updates and partials and then disappear.
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All Comments
-mo
And it's ok, we all have been there before. It all comes down to having a motto, like McDonald's or Burger King. No matter how the previous guy treated the clerk, he will always have a smile for the next one.
It's not all about being nice. But I have no doubt is a big part of it.
Worst case scenario: the person you are talking with, don't want to be honest and say something like "I'm going off for a trip" or something like that, to never speak to you again.
It's like when you are a kid and your dog dies, your parents tell you they sent it to a farm. Later you find out the farm was actually the backyard and his spot is six feet under the grass.
I will just be more comfortable with the truth.
Again, even with the lie, is not big deal. I just keep going and try to solve the next email inquiry, or at least point to the right direction.
Thanks for writing Mo!
Quite a lesson for me. I need to feel organizations out more before even talking with them.
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